& Havlovic
S. J. (1992). Coping with job stress:A conceptual evaluation framework for coping measures. Journal of OrganizationalBehavior
13(5)
479â508.Social SupportSocial support is the help that people receive when they experience job demands. Supportduring a stress episode is beneficial. This is called the âbuffering effectâ because help fromothers serves as a buffer from stress and strain.143 Social support is a resource for copingwith stress that comes from othersâfamily
friends
coworkers
and supervisors. Socialsupport may be emotional or instrumental.144 Based on a longitudinal study of blue-collarworkers
the buffering effect of social support on work hours
employee health
and well-being is a function of the pattern of exchange relations between an employee and his or herclose support providers (friends and family).145 Social support aids in stress managementfor the following reasons:146By building up the personâs sense of identity and belongingBy improving self-imageBy enhancing the sense of control and mastery over the stressful situationA meta-analysis found social support is negatively related to both stressors and strains.147Social support may help prevent a stress episode as well as alleviate the stress when it occurs.Research has demonstrated that leaders play a key role in providing social support for755
Menu
