write:a simple telephone tree will be used for notifying staff; e-mail may also be used to supplement the call. A very carefully crafted statement specifying what is and is not yet know

a simple telephone tree will be used for notifying staff; e-mail may also be used to supplement the call. A very carefully crafted statement
specifying what is and is not yet known
will be drafted before the telephone tree is activated. The crisis response telephone tree will include all staff – including food service staff
bus drivers
custodians
and other support staff. Faculty meetings before school resumes and after the first day following a crisis event will also be employed at the discretion of the CMT to provide accurate
updated information
to correct any misinformation that may be circulating
and to review applicable procedures and resources. External Communications All external communications will be reviewed by the Incident Commander
[school division] public information officer
and superintendent. If the communication contains technical information
relevant public safety or public health officials will be consulted to ensure accuracy and clarity of communications. First Responders The primary method of alerting first responders to a critical incident/emergency is calling 9-1-1 via landline or cell phone. Public safety officers (i.e.
School Resource Officer) will be alerted via two-way radio. Parents Basic information about the [school’s] crisis management plan will be provided to all parents via the school handbook at the beginning of the school year and posted on the school website. Parents are provided specific directions for contacting the school
procedures for release of students
and provisions for family reunification/information/support. These communications are included in Appendix F. Communications Tools. In the event of an incident
communicating effectively with the parents/guardians of students directly involved in or affected by the crisis event is top priority. These parents will be contacted by a member of the CMT as soon as possible. If a large number of parents must be notified
a school “call team” will be assembled from teachers/staff not assigned students. The call team is supervised by the ICS information/media representative. In addition to placing calls to parents
the call team will field the large volume of calls that are expected to come into the school. The school website and broadcast messages via the parent and community e-mail network(s) will be used to disseminate and update information about the incident and what parents can do to help. Recovery activities such as counseling sessions
memorials
post-event question and answer meetings and post-recovery open houses for parents
etc. may also be posted/communicated via these channels. Backpack letters may also be used to relay important and helpful information. The decision to send backpack letters will be made on a case-by-case basis by the CMT.